Frequent Questions

Each of the three parts to the password serve a different purpose and combine together to make the password as strong and safe as possible:

The 'space bar' code on every qwerty card always contains at least one number, one lower case letter, one upper case letter and one non alpha numeric character. This ensures all qwertycard passwords meet the minimum criteria very often required by websites to have at least one of each of these character types.

The 'secret word' code helps keep your passwords secret even if your card is physically stolen or seen by somebody else. Without knowing your secret word the card cannot be used to get your passwords

On the front of the qwerty card is a wide white box in the shape of a keyboard space bar key. The eight black characters printed in this box are the 'space bar code', these help to make your passwords much stronger.

The space bar code is the first thing you type when entering your password. You do not need to look up the space bar code letters on the qwertycard keyboard, you just type them in exactly as they appear on the card.

The example on the qwertycard front page has the code letters sh(/J3Hq as it's spacebar code. Every qwertycard is unique and has a different space bar code.

This is a single secret password that you choose and use within all your qwertycard passwords. It should be something that could not be guessed by another person.

It will protect all your passwords even if your card is physically stolen or seen by somebody else.

This is your memorable NAME for each website or service and unique for each password you create. It ensures that you have a unique password for every website or service you use.

Each NAME must be made up of the letters A to Z. Here are some examples:
www.amazon.com AMAZON
www.ebay.com EBAY
windows pc login WINDOWS

To enter a password you lookup each letter of the NAME on the keyboard on the front of your qwerty card. The white letters on a black background show the alphabet letters A to Z and the black letters on the white background show the code character corresponding to each letter.

The code characters, rather than the actual NAME letters are what you type in the password box. This is the last part of your password, straight after you type in your 'secret word' code.

Don't worry about your memorable site NAME being easy to guess, this part of the code is to protect you against online attacks.

The example on the qwertycard front page has a password for www.amazon.com, with the name AMAZON. The corresponding code characters are .u.rqf

A=.
M=u
A=.
Z=r
O=q
N=f

Every qwertycard is unique and has different code characters on its keyboard.

Yes - every card has completely unique, random codes.

We use a special piece of hardware, a true random number generator, to produce physical random data for the codes.

We never reuse random data and the digital versions of data and codes are erased as soon as the cards are physically printed.

You should change all of your passwords as soon as possible.

Every qwertycard is shipped with a cover letter that contains the only copy of your qwertycard codes. You should keep this letter out of sight in a secure location.

If your qwertycard is lost or stolen you can use this letter to access your accounts and change all your passwords. Your new passwords should not be generated using the lost or stolen qwertycard codes.

You can read our timeline on twitter, @qwertycards, or find a collection of press links here.

We take every precaution to ensure that your qwertycard codes are not compromised:

• We use a special piece of hardware, a true random number generator, to produce physical random data for the cards.
• We never reuse random data and the digital versions of data and codes are erased as soon as the cards are physically printed.
• We partner with major plastic card printing companies that have experience in handling sensitive data from credit card companies and erase the data once the cards have been printed.
• No record is kept anywhere to link the customers orders and the cards that are shipped.
• When you buy from our site we request the minimum amount of customer information from you that we need to fulfill your order and we keep this safe in an encrypted format.
• We do not store or transmit credit card data to our own servers, this is sent directly from your browser to the third party payment handler.
• Our website uses secure encryption to keep your data safe during the ordering process

You should keep your qwertycard and backup letter out of sight and secure at all times, never make any digital copies of these. Change your passwords if you suspect these have been compromised in any way.

No - Every qwertycard is shipped with a cover letter that contains the only copy of your qwertycard codes.

The digital versions of data and codes are erased as soon as the cards are physically printed.

No - Every qwertycard is shipped with a cover letter that contains the only copy of your qwertycard codes. You should use this letter as your unique backup.

Password strength is a function of the number of characters, the range of possible characters and the degree of randomness.

The length of each qwertycard password varies as 8 characters plus a variable number depending on the length of the secret word and site name used for each password. A typical qwertycard password will often be 18 characters or more.

We randomly select code characters from 80 of the characters found on a standard keyboard. We exclude a small number of characters that we consider to be too similar, or potentially confusing to users.

Our characters are generated using true random data from our hardware random number generator, ensuring excellent randomness.

These three factors make qwertycards passwords very strong.

The ideal secret word in the middle of your qwertycard password is a special password you have created and memorised that has no connection to your qwertycard.

We recognise that this approach is not for everyone though, and an easy to remember alternative is to use a simple secret word encoded with the qwertycard.

To enter a password this way, you lookup each letter of your secret word on the keyboard on the front of your qwerty card. The white letters on a black background show the alphabet letters A to Z and the black letters on the white background show the code character corresponding to each letter.

The code characters, rather than your actual secret word letters are what you type in the password box. You type this in straight after you type in the 'space bar code'.

Your secret word can be as long as you like, but you should never write it down or tell it to anyone. An example secret word is ENIGMA and the corresponding code characters, taken from our example qwertycard, are AfQsu.

E=A
N=f
I=Q
G=s
M=u
A=.

Every qwertycard is unique and has different code characters on its keyboard.

Yes - we use a special piece of hardware, a true random number generator, to produce physical random data for the cards.

We randomly select characters from 80 of the characters found on a standard keyboard. We exclude a small number of characters that we consider to be too similar, or potentially confusing to users.

No - to ensure the qwerty card codes are secure every card printed is unique.

No - the card can be used to generate text passwords for any system or service.

Just use a NAME description that suits the purpose, example:
Windows login: WINDOWS
Linux login: LINUX
Skype account: SKYPE

There is no need to get a new qwertycard unless your existing card is lost or stolen or you have reason to suspect any of the websites, computers or devices you use, or the card itself, have been compromised in any way.

You can email us at info@qwertycards.com

Tweet us at @qwertycards

or write to us at

Tream Tech Ltd.
120 High Street
Edgware
Middlesex HA8 7EL
London
England

Yes.

Tweet us at @qwertycards

When you buy from our site we request the minimum amount of personal information from you that we need to fulfill your order and we keep this safe in an encrypted format. We do not store or transmit credit card data to our own servers, this is sent directly from your browser to the third party payment handler.

Worldwide.

We use Royal Mail standard international delivery to ship our international orders.

The card is black plastic, the same size and thickness as a typical credit or store card. The front and back of the card are shown on the front page of our website.

We work hard to apply best practice password security in every stage of our card production, we don't cut corners and when you buy a genuine qwertycard you know it is safe.

Yes! Please see the enterprise edition section of our website.

We are also happy to discuss any specific requirements for larger orders. Please contact us by email at info@qwertycards.com with more details.

We accept all major credit and debit card types and paypal.

The so called QWERTY keyboard layout is the most commonly used open standard for keyboards.

Yes - you may use or link to any material on our site provided you attribute us as the original source and provide a link to www.qwertycards.com

Please contact us by email at info@qwertycards.com with your order reference number in the email subject and put the details or your issue in the body of the email.

The code on each card is obscured with a security label that must be scratched off to reveal the code.

Issuing all user's with a new qwertycard on a periodic basis is an excellent security step in a business environment and could be timed to coincide with forced password changes.

Issuing user's with new cards on a monthly, or quarterly, basis is good security practise in a business environment. Cards should also be issued when new password accounts are created and if any cards are lost or stolen.

Worldwide.

We use Royal Mail international, with recorded delivery and document tracking, to ship all our business orders.

Yes - every card has a completely unique, random code.

We use a special piece of hardware, a true random number generator, to produce physical random data for the codes.

We never reuse random data and the digital versions of data and codes are erased as soon as the cards are physically printed.

Issue the user a new card and request that they change their password.

You can read our timeline on twitter, @qwertycards, or find a collection of press links here.

We accept all major credit and debit card types and paypal.

No – The card has the only copy of the code that exists.

The digital versions of data and codes are erased as soon as the cards are physically printed.

No – if a card is lost or stolen the user's password should be reset and a new card issued to them.

Password strength is a function of the number of characters, the range of possible characters and the degree of randomness.

The length of each qwertycard password varies as 8 characters plus a variable number depending on the length of the user´s own secret password. A typical qwertycard password will often be 18 characters or more.

We randomly select code characters from 80 of the characters found on a standard keyboard. We exclude a small number of characters that we consider to be too similar, or potentially confusing to users.

Our characters are generated using true random data from our hardware random number generator, ensuring excellent randomness.

These three factors make qwertycards passwords very strong.

The card is dark blue plastic, the same size and thickness as a typical credit or store card. The front and back of the card are shown on our website.

Yes - we use a special piece of hardware, a true random number generator, to produce physical random data for the cards.

We randomly select characters from 80 of the characters found on a standard keyboard. We exclude a small number of characters that we consider to be too similar, or potentially confusing to users.

No - to ensure the qwerty card codes are secure every card printed is unique.

We work hard to apply best practice password security in every stage of our card production, we don't cut corners and when you buy a genuine qwertycard you know it is safe.

Issuing user's with new cards on a monthly, or quarterly, basis is good security practise in a business environment. Cards should also be issued when new password accounts are created and if any cards are lost or stolen.

You can email us at info@qwertycards.com

Tweet us at @qwertycards

or write to us at

Tream Tech Ltd.
120 High Street
Edgware
Middlesex HA8 7EL
London
England